Работа с апелляциями и жалобами

Работа с апелляциями и жалобами

Версия для печати

Апелляция – несогласие (опротестование) заказчиком аудита решения команды по аудиту.

Жалоба – официальная претензия к деятельности органа пол сертификации СМК, связанная с нарушением действующего порядка сертификации СМК, или к деятельности организации, СМК которой была сертифицирована этим органом по сертификации СМК.

Порядок рассмотрения жалоб установлен в Положении о комиссии по апелляциям и жалобам.

Мы предлагаем услуги по организации и проведению аудитов соответствия Вашей системы:

Комплект заявочных документов на сертификацию

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    [DETAIL_TEXT] => 

Апелляция – несогласие (опротестование) заказчиком аудита решения команды по аудиту.

Жалоба – официальная претензия к деятельности органа пол сертификации СМК, связанная с нарушением действующего порядка сертификации СМК, или к деятельности организации, СМК которой была сертифицирована этим органом по сертификации СМК.

Порядок рассмотрения жалоб установлен в Положении о комиссии по апелляциям и жалобам.

[~DETAIL_TEXT] =>

Апелляция – несогласие (опротестование) заказчиком аудита решения команды по аудиту.

Жалоба – официальная претензия к деятельности органа пол сертификации СМК, связанная с нарушением действующего порядка сертификации СМК, или к деятельности организации, СМК которой была сертифицирована этим органом по сертификации СМК.

Порядок рассмотрения жалоб установлен в Положении о комиссии по апелляциям и жалобам.

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Контакты
Отдел сертификации ГОСТ Р: